Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently.
The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.
If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery free of charge.
If your iPhone is in working order and exhibits the symptoms noted above, use the serial number checker in the link below to see if it is eligible for this program.
If you believe your iPhone 5 was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.
Note that this does not extend the standard warranty coverage of the iPhone 5. The program covers affected iPhone 5 batteries for two years after the first retail sale of the unit or until March 1, 2015, whichever provides longer coverage.
Other terms and conditions apply.
Check whether your phone qualifies with the serial number check here.