Samsung Malaysia Launches Bespoke AI Laundry Combo™; launch promo till 31 Dec 2024

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A washer and a dryer combined into one hassle free, space efficient machine with the large capacity, along with various AI features that enhances users’ lifestyles

Samsung Malaysia Electronics today announced that it is launching the Bespoke AI Laundry Combo™[1] in Malaysia. First introduced at IFA 2023 in Berlin, the all-in-one washer and dryer combo is set to redefine laundry experiences by combining a washer and a dryer into a single space efficient appliance that finishes the wash and dry cycle in one queue. The Bespoke AI Laundry Combo™ also leverages advanced AI, and a 7″ display to provide an easy, entertaining laundry experience.

All-in-One Laundry Solution for Hassle-free Laundry Experience

Bespoke AI Laundry Combo™ seamlessly integrates a washer and dryer into a single unit while performing as effectively as two separate machines by utilizing Samsung’s Ecobubble™ and Heatpump Drying Technology. It can provide an efficient and space-saving laundry solution.

First, as it combined two machines into one, it eliminated the hassle for customers to move the laundry after washing. Users that waited for their laundry cycles to finish to immediately move it to the dryer to prevent odors, are allowed more flexible use of their time. Also users can save their valuable space, enabling users to take advantage of the freeing space for their interior needs while enjoying benefits of a washer and a dryer at the same time.

Moreover, the Bespoke AI Laundry Combo™ provides the large capacity of 25kg of washing and 15kg of drying, which makes better use of advantages of an All-in-One design. The big drum size is large enough to load even a king-sized comforter, and lots of clothes into a single load as well. Users now can spend less time in the laundry room and can enjoy more time outside.

Elevating the Laundry Experience at Home with AI

A key feature of the Bespoke AI Laundry Combo™, the AI Wash & Dry,[2] sets a new standard for laundry efficiency. This advanced system uses a range of sensors to optimize both washing and drying for each load, freeing users from having to contemplate over about the optimal settings for each cycle.

Upon sensing the weight of the laundry, it dispenses the right amount of water and detergent. It also detects the fabric and monitors the level of soiling during the cycle, and adjusts washing time and detergent use accordingly. After the wash cycle, the technology customizes the drying process based on the weight and fabric,[3] ensuring excellent cleaning and drying results. With AI Wash & Dry, users benefit from a thorough, more efficient[4] and personalized laundry experience.

Seamless, Efficient User Experiences

The Bespoke AI Laundry Combo™ offers an enhanced user experience with the intuitive 7″ wide LCD display that serves as a central control hub for laundry, and moreover the entire home. With a wide display, it delivers substantial information about the laundry starting with course details, remaining amount of detergent, and energy consumption. When showing courses, the combo uses machine learning to remember user habits and recommend cycles[5] based on periodic and seasonal needs.[6] When the course is finished, it provides an energy and water consumption report that can be viewed on the LCD display or the SmartThings App.[7] Additionally, users have clear view of the 3D Map View, which shows all connected appliances[8] within the home and enables users to seamlessly monitor and turn on/off them. Users can check if the air conditioner is on, or get the robot vacuum cleaner to start cleaning, all while they are in the laundry room.

The Bespoke AI Laundry Combo™ was verified to level ‘Diamond’ under UL Solutions’ Marketing Claim Verification IoT Security Rating, proving its competitiveness in security.

Furthermore, users of the Bespoke AI Laundry Combo™ can now enjoy the updated Bixby[9] which comes with better understanding capabilities allowing for more responsive interaction than before. Through AI, Bixby can understand complicated and casual conversations, allowing users to give multi-intended, complex commands.[10] Upon using the Bespoke AI Laundry Combo™, users can ask “What’s the weather like?”, and then say “Start the wash cycle and lower the living room temperature,” and have their requests finished in one sequence. Bixby provides support for Device Q&A as well, assisting users when they have questions about certain features on their appliances. When an error is displayed on the LCD display, users can ask directly what this means, instead of having to look through the user manual or search on their phones. Lastly, the laundry combo has been updated so that it responds without the “Hi Bixby” or “Bixby” wake-up phrases. Users can naturally approach the washing machine, and say ‘Open the washing machine door’, and then get a prompt response or see the action carried out.

The Samsung Bespoke AI Laundry Combo™ is available for purchase starting today at www.samsung.com/my/. Don’t miss out on the exclusive launch promotion running from 1 November 2024 to 31 December 2024! During this period, you can buy at a special price of RM12,999, from the usual retail price of RM14,299. Buy today and enjoy incredible savings while upgrading your laundry experience!

To buy now, please visit: www.samsung.com/my/

[1] Does not mean all services available on the product are AI or generate information or outcome using AI. AI Smart Dial, AI Wash & Dry, Voice enabled with Bixby utilize AI-based algorithms, which be updated periodically to improve accuracy. AI-based algorithms may generate incomplete or incorrect information.

[2] Detection and sensing capabilities are based on Samsung’s deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to Samsung’s learning models from time to time to enhance its accuracy.

[3] To prevent wear, wash like fabrics together.

[4] Based on AI-based algorithm and internal testing using the AI Wash & Dry cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.

[5] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[6] Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

[7] The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

[8] Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Users must use the same log-in account between devices

[9] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on country. Bixby recognizes selected languages and certain accents/dialects. The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required. Users must agree to the update to use this function.

[10] This function may produce inaccurate results, and will be updated periodically to improve accuracy.

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